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  • #2142070

    SSD not detected in BIOS

    by mimi3636 ·

    Tags: 

    Hi,

    I have recently purchased a Kingston M2 A400 and I tried installing it on Windows 10 on my Acer Swift. I connected it perfectly and entered BIOS. However, it is not detected anywhere. The first thing that pops up when I starts windows is “no bootable device”. Almost every solution online refers to the boot settings, but my boot settings turn out to be pretty limited. The only thing that shows up in boot settings is “secure boot”.I then opened the boot manager, but it doesn’t show any settings. I also did the whole Windows setup thing with my USB. The flash drive wasn’t detected though. Is there something I’m missing? I feel like I just either did something really stupid or I’m missing something that is right in front of me.

    Thanks in advance.

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    Replies
    • #2417548

      SSD

      by bob.b ·

      In reply to SSD not detected in BIOS

      What is the complete model number of the acer swift?

      Are you replacing a ssd that was in the m.2 slot?

      • #2417547

        SSD

        by mimi3636 ·

        In reply to SSD

        The model is SF-11432. Yes, I replaced a ssd that was in the m2 slot. The one I replaced had less storage.

        • #2417546

          sf 11432

          by bob.b ·

          In reply to SSD

          Is there more to this model number?

          What is the make and model of the ssd that you removed?

          Does the original ssd show in the bios?

          You went through the windows setup using a usb flash stick and then you said the flash drive was not detected……how can you go through the setup if the flash stick is not detected?

        • #2417545

          sf 11432

          by mimi3636 ·

          In reply to sf 11432

          I’m not sure if there’s more to it. All I know is that I did recently update everything (including BIOS). The version of the BIOS system is 1.14.
          The ssd was also a Kingston m2 ssd with 128 gb. The HDD Model name is KINGSTON RBUSNS8154P3128GJ1 and the serial number is 50026B7682ED8374. The SATA mode is AHCI.
          Also, the original ssd does show in the bios.
          I didn’t word it correctly. The flash drive did get detected by my laptop. However, when I wanted to choose it during the setup, it said that it couldn’t find any signed device drivers. It wasn’t capable for some reason and I feel like it has something to do with the issue I’m having with the ssd.
          I wish I could post photos here to show my bios settings for more clarity.

        • #2417543

          Speccy

          by bob.b ·

          In reply to sf 11432

          With the old ssd in the machine.

          Download and run speccy free.
          https://www.ccleaner.com/speccy/download

          Then do this and provide a link to the results.
          https://www.ccleaner.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

        • #2417542

          speccy

          by mimi3636 ·

          In reply to Speccy

        • #2417541

          Bios

          by bob.b ·

          In reply to speccy

          Post a link where you got this bios and other updates.

          How did you create the w10 usb flash stick?

        • #2417540

          Updates

          by mimi3636 ·

          In reply to Bios

          I got the BIOS update from the acer website : https://www.acer.com/ac/nl/NL/content/support-product/7564?b=1
          I update windows through windows 10 in settings and I created the w10 usb flash stick by downloading the Media Creation Tool.

        • #2417533

          Restore

          by bob.b ·

          In reply to Updates

          The user manual shows how to create a system restore flash stick.

          Create one of those and see if it will boot.

          If it does install the new ssd and see if the flash stick will restore windows to it.

        • #2417532

          Restore

          by mimi3636 ·

          In reply to Restore

          Alright, I’m currently creating one, but it’s pretty slow. I will update you once I’m done 🙂

        • #2417527

          Restore

          by mimi3636 ·

          In reply to Restore

          So update: I got to the windows 10 restart menu. It has two options: Restore from a drive and troubleshoot. I clicked on “restore from a drive”. I had two options: I either deleted only my files or cleaned the entire drive. Both options didn’t work, because it kept giving me an error message: There was a problem recovering your pc. Not sure where to go from here to be honest.

        • #2417526

          Restore

          by mimi3636 ·

          In reply to Restore

          Also when I tried to restore a system copy to the computer (the one from the flash drive) it says thay they can’t find a copy on the computer.
          By the way: I’m not sure if this is relevant, but I went to the BIOS menu and that does recognize my SanDisk USB. Still no sign of the ssd though 🙁

        • #2417524

          An option

          by bob.b ·

          In reply to Restore

          The w10 install flash stick does not work.
          The system restore flash stick does not work.

          Shop for a m.2 sata enclosure.
          Put the new ssd in the enclosure and connect it via usb.
          Clone old ssd to new ssd.
          If that works change the boot order to the new ssd and see if it will boot.

        • #2417523

          An option

          by mimi3636 ·

          In reply to An option

          I will try this. Thank you for your help!

    • #2413935

      SSD not connected

      by jenniemiller ·

      In reply to SSD not detected in BIOS

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