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Standard Toolbar in MS Word 97

By sscaldwell ·
We have been using MS Word 97 for three years at our lawfirm and our users frequently complain about the Standard toolbar buttons "disappearing". The outline of the toolbar remains, but the buttons are no longer visible. We have done research in Microsoft's KB with no avail. If anyone has an answer to this it would be most helpful. Thank you in advance.

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Standard Toolbar in MS Word 97

by roland63 In reply to Standard Toolbar in MS Wo ...

If by "disappearing" you mean a black (or blank) box replaces the place of the icon, then I've experienced the same problem with our facility's computers. I never really found a solution but if you select customize and remove the check mark for anysoftware then put the check mark back, this brings the button back.

I know this is not a solution or answer to your problem, just a band-aid to the issue but I could never figure out why it happened and truth be told, it happens here only once ina while.

Good luck.

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Standard Toolbar in MS Word 97

by sscaldwell In reply to Standard Toolbar in MS Wo ...

Thanks for the help. We have, however, 500+ users that experience this from time to time and I really need more than a temporary solution. The only solution we currently have is to close Word and reopen. When they do this, the buttons on the Standard toolbar are re-displayed. Thanks again for your time.

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