Hardware

Ask something
Question Locked

start up problem

0 helpful
2 replies

by brett.hollis1

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
when i have installed my drivers for my trust 514dx 5.1 sound expert optical it restarts my computer but keeps stopping on a black screen just before the logon screen now if i remove my usb mouse it boots up and then i can plug my mouse back in and it all works i have tried the newest drivers and it's still the same how can i stop this from happening

2 replies

by jiminpa

There is a known problem with Dell PC's running Norton AV on boot up. I've only heard of it with optical drives but it is the same symptoms you're descibing.

This discussion is closed to new replies.