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Startup error message, annoying!

By peetree ·
I receive the following:

C:\DOCUME~1\COLINK~1\LOCALS~1\Temp\6412_appcompat.txt

AppName: mmdiag.exe AppVer: 10.0.2.58 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00010c27

Logging and tracing manager has encountered a problem and needs to close. We are sorry for the inconvenience.

When I go to:

Document and Settings>Colin King>... I then I get lost, there is no Local Settings.

How do I get rid of this? I have contacted MM and they patched it through an upgrade or they ignored me. Either way it's still here to haunt me!

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by softcorp.us In reply to Startup error message, an ...

Hello...

MMDIAG.EXE is part of MusicMatch Jukebox.

Suggestions:

1. Uninstall the application. Go to Control Panel -> Add/Remove Programs. Select MusicMatch Jukebox and uninstall it.

2. You can try reinstalling MusicMatch Jukebox after uninstall. Reinstalling the application may resolve the problem it is having.

-----Steve Jackson

CEO/CSA
Software Corporation (Softcorp)
http://www.softcorp.us/probono
Advanced pro bono tools and utilities free for personal use

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by peetree In reply to

It did help, but the problem persisted infinium. I uninstalled it and never reinstalled it and never saw the problem ever again. Go figure?

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by kanenas_0 In reply to Startup error message, an ...

Local Settings is a hidden directory so unhide it.
In Explorer, Tools -> Folder Options -> View -> Show hidden files and folders.

No idea why some programs keep support routines in the \Temp directory. It looks like very bad programming to me and I always remove the offending application.
The only time they belong there, is right after their installation and their required reboot. The \Temp should be cleared afterwards.
Regards.

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by OTL In reply to Startup error message, an ...

Quick fix would be to MSCONFIG and remove MM from the startup. aka - No startup, no error message.

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by peetree In reply to Startup error message, an ...

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