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Steps to troubleshoot a NIC card

By terry5771 ·
Hello

Is there a website or somewhere Ican go to access a step by step guide for troubleshooting a suspected bad NIC card. I am not certain it is in fact the NIC, but I have ruled our infrastructure wiring. I made all new reconnections and swapped out old patch cords. HELP!!!


Terry

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by TheChas In reply to Steps to troubleshoot a N ...

Terry,

The cheapest and easiest tool is to swap in another NIC.

If a new NIC does not take care of the problem, then you need to check the network components configurations.

Tech Republic has a download to help with TCP/IP settings.

Chas

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by Oz_Media In reply to Steps to troubleshoot a N ...

Swap out the card. What's it worth, $30?

http://tomshardware.com

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by kenkihumba In reply to Steps to troubleshoot a N ...

try this website :www.wown.info ok.goodluck

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by kenkihumba In reply to Steps to troubleshoot a N ...

try this website :www.wown.info
okey.

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by davidr In reply to Steps to troubleshoot a N ...

Try going to the manufactors website. They should have a technical support link. You might also try downloading and reinstalling the drivers for your model card. You should also check your TCP/IP settings. Make sure you check the Default Gateway and Subnet mask. Try to ping from that pc and then try to ping that pc from another one. You can also ping the address 127.0.0.1 from the pc your are working on. This is a loopback address and will tell you if the NIC is working correctly or not.

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I find the easiest - is to swap out the net card especially if you have another identical card which you know has been working. Also if you have a Dos Boot disk available which has network drivers configured to work for that card you can boot and test to see if you can get to the network from there - avoiding windows and its config settings - if not you can be relatively sure its not a windows configuration setting causing issues.

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