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Stop error

By mkfME ·
After running Windows update for the lastest critical updates on an(other) NT4 SP6a PC, when I reboot I get a BSD stop error: Stop: 0000000A (0x00000000, 0x0000001C, 00000001, 0x8011777E)
IRQL_NOT_LESS_OR_EQUAL***ADDRESS 8011777e has base at 801000- ntoskrnl.exe. I've rebooted a number of times with the same result. Any ideas on how to fix without reinstalling NT would be appreciated.

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Stop error

by tekster537 In reply to Stop error

I assume you reviewed this Q article?
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b237699

(remove spaces)

- Have you uninstalled updates?

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Stop error

by mkfME In reply to Stop error

I had looked in the MS KB and found a number of articles but none that seemed to address the exact problem. The one you reference doesn't either - the stop error parameters are different and the reference is to ntoskrnl.exe, not scsiport.sys. Not sure how I can uninstall the updates if I can't get past the BSD?

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Stop error

by eric.cone In reply to Stop error

If you run the ERD backup faithfully, attempt to restore the registry using the ERD. The STOP error you are getting is purporting to be hardware related. The system could be blue screening due to a file that has changed, a change in the HKLM\CurrentControlSet subkey, or because of buggy code from Microsoft.

Since none of us update our ERD's, boot to the NTFS drive using a free NTFS Read/Write boot disk and restore the registry. You can access these bootdisks at either of the following locations.

http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html

http://www.cgsecurity.org/

Regards,
Eric K. Cone

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Stop error

by mkfME In reply to Stop error

The matter was taken out of my hands before I could give this a try, but it should have worked - thanks for responding.

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Stop error

by ctmoore1998 In reply to Stop error

Try booting system in safe mode, if it comes up go to add / remove programs the rollup patch will have created several hotfix entries in the add /remove programs list start with at the beginning of the list and remove 2 or 3 then reboot keep repeating and hopefully before all hotfixes are removed the system boots normally.

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Stop error

by mkfME In reply to Stop error

The issue was taken out of my hands before I had a chance to try this. Thanks for responding.

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Stop error

by mkfME In reply to Stop error

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