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Stop error in xp when removing usb dev.

By kazzbar ·
The error below happens when I remove any USB device from my computer. (camera, Lexar Jump drive and Iomega external drive. Other devices that such as my palm and scanner can be plugged in hot and unplugged hot and no problem.
**** STOP: 0x0000000A (0x00000188, 0x000000FF, 0x00000000, 0x8053196A)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
The computer hangs and I get a Blue screen. It must be restarted. Have contacted dell updated everything still same problem.
Error report sent to microsoft

BCCode : 1000000a BCP1 : 00000188 BCP2 : 000000FF BCP3 : 00000000
BCP4 : 8053196A OSVer : 5_1_2600 SP : 2_0 Product : 256_1
C:\DOCUME~1\Rob\LOCALS~1\Temp\WERa1c0.dir00\Mini080705-01.dmp
C:\DOCUME~1\Rob\LOCALS~1\Temp\WERa1c0.dir00\sysdata.xml

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by TheChas In reply to Stop error in xp when rem ...

Are you stopping the service first?

Any USB device that Windows classifies as a drive / storage device MUST have the service stopped prior to disconnecting the device.

With any USB storage device connected, there should be an icon with an arrow on top in the system tray.
Right click on the icon and choose "Safely Remove Hardware"
Click on the device and click Stop.
Select the specific device and click on Okay.

If you don't stop the service, Windows may be in the midst of a read, write, or just looking at the device when you remove it.

The reason you don't have the problem with your PALM or scanner is that Windows is not looking at them in the same way it looks at a drive.

Remember, Windows regularly checks ALL connected drives for any variety of reasons.
Unplugging a USB storage device is nearly equivalent to unplugging a hard drive.

Chas

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by kazzbar In reply to

I always stop my devices using the stop usb devices.

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by kazzbar In reply to Stop error in xp when rem ...

I have always removed my usb devices using the stop device in tray.
thanks

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by HAL 9000 Moderator In reply to Stop error in xp when rem ...

Well as Chas has said it should be something to do with stopping the service but as you say you are already doing that what version of XP do you have and how long ago was the last patch applied?

This is not a problem that I've run across myself but it is obviously causing a Fatal error to occur which causes the system to shut down. The only thing that I can think of is that if there where some currently used programs on the Zip Drive or HDD that would be perfectly acceptable but the camera shouldn't have any effect unless it is something to do with the software that captures the storage card in the camera and makes it a critical system device.

All I can think of is that while you are shutting down the USB Service it isn't actually really stopping the service and causing this problem.

If you would like to add a comment about the Version of Windows XP you have and when it was last patched we might be able to help you out.

Col

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by kazzbar In reply to

Poster rated this answer.

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by TheChas In reply to Stop error in xp when rem ...

Okay, 2 more things:

First, please add a comment with a list of what programs are running.
Perhaps an application is looking at the devices and not releasing them when you stop the service.

Second, it would not hurt to install and run both AdAware and Spybot Search and Destroy.

This problem would not be the strangest thing a piece of spy-ware has done.

Chas

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by kazzbar In reply to

Have run 2 spyware programs.

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by kazzbar In reply to Stop error in xp when rem ...

The operating system is win xp sr-2 I always update all patches spyware I have spybot aluras spy eliminator running McAfee virus and firewall running on a dsl router. System is Dell gx280 less than 4 mos old I have contacted Dell we have tried everything except to start replacing hardware. They said possible a motherboard. I have uninstalled the camera software contacted HP about the problem went to Microsoft checked for the stop errors nothing matches when removing usb. Support site says it is either Hardware, Software or device driver (No kiddin) I know that much.

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by willcomp In reply to Stop error in xp when rem ...

Hardware, software, or device driver, huh? Really narrows down the possibilities.

I think Chas is on the right track. Since XP will recognize most USB devices in safe mode, see what happens when you install and remove USB thumb drive and external hard drive in safe mode.

If it's a Windows intrinsic driver or hardware glitch at fault, problem will still occur. If it doesn't then a manufacturer's driver or an application is causing problems.

Dalton

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by kazzbar In reply to

I forgot to tell you I tried to do this in safe mode same issue

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