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Stop Error on Windows NT, Insprion 7500

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5 replies

by jreilly

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I have received the following error on a Windows NT, Inspiron 7500.
STOP: 0x0000000A (0xE1342068, 0x00000002, 0x00000000, 0x80139C8E)
IRQL_NOT_LESS_OR_EQUAL
Address 80139c8e has base at 80100000 - ntoskrnl.exe
CPUID: GenuineIntel 6.81 irql:1f SYSVER 0xf0000565

When the user logs on the computer goes to a blue screen with the above error. If someone else logs on, logs off the user can than log on and he does not get the error.

Any suggestions?

5 replies

by beermonster

Just a thought, but why not try deleting the users profile ?? you can pull anything they need out of it by logging in as another user before you trash it. Hope this helps....

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