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stopping lock up

By razax ·
How can you stop a computer from locking up.
Gateway wants me to re-format my computer for the 3rd time.My system is 75%free.They didn't all the cleaning up as possible.Technical support at Gateway is the worthless,obscene,vulgar and laziest mule technicians.They said that my hard disk is damage whatever that means!I had problems with my computer from day one and Gateway ripped me off.My contract for service is up.Gateway and my computer has issue's. What to do?

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stopping lock up

by razax In reply to stopping lock up

Point value changed by question poster.

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stopping lock up

by kgosnell In reply to stopping lock up

First I don't know what system you are running , but suspect it's Win , there are common problems that can cause a headache , do a deep scan for a virus/worm , and I would suspect it resides on one of your boot disks , or CDs that reinfect it. In Windows there are registry repair options , found in the help file in ME and 2000 , all I have is for 98SE which is .....
Registry fixes for 98SE , see which ones apply for W2K and ME as these are Dos commands in 98.
scanreg /restore (Go back featureup to 5 days )
scanreg /opt (Optomize registry by defrag and eleminating orphans )
scanreg /fix (Uses current settings and restores them to operational )

In this order , FIX , OPT , then after all else fails RESTORE if you have ever had a good install you can restore it to the time you installed it in case something is writing to the registry when installed such as a Chat application. Another thing I would do is hit f8 when it starts to boot and select bootlog, this will tell you which drivers were able to load properly and if there was an issue it jumped. Last go into the control panel and see if there is a device that is marked differently than the others , and attempt to resolve the issue. Bottom line , in all personal platforms there are fix options, I suggest you apply some time to the help files to give you a grip on how to use them.
Hope you resolve it.

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stopping lock up

by razax In reply to stopping lock up

what are you talking about? Not clear. Yes I have a Gateway 2000 win 98

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stopping lock up

by xj0 In reply to stopping lock up

i hear ya, they are gatway to ****.
but if you reinstalled windows 3 times and you have the same problem then its hardware, so since you called them before your service contract then your warranty still should cover this problem until it is fixed, it is the law, i work with warranty companies all the time.
try these steps first:
go to my computer, right click and go to properties, click on device manager and see if there is any yellow marks on the left of any device there.
if there is then it is the bad part or bad software.
if not, then see if you have network adapter in the list.
if you do then double click on the + sign then duoble click on the name of the network card, it should be something like "PC100 fast therenet" or something like that.
on the bottom there is an option to allow you to disable it, check it and click ok, reboot and if you dont have the problem no more then its your network card, and they have to change it for you.unless you connect to the internet using cable or dsl then they will have to change it for you
if you dont have a network card then try and see if it is a software problem, goto
http://windowsupdate.microsoft.com/default.htm and click on update and that will check your computer and install any fix for it, the fun part is that it's auto, so you would not have to do anything. good luck

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stopping lock up

by razax In reply to stopping lock up

The question was auto-closed by TechRepublic

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stopping lock up

by doug_lester In reply to stopping lock up

RAM MEMORY LOSS One major problem that can cause your system to freeze up is memory resources. If you are running less than 70% most likely you will start having all sorts of operating problems....To check this right click on my computer. Then click on properties. You will see the performance tab on the right hand side. Click on it and the page that pulls up will give you that info.. To increase performance % clicl on start and then click on run. Type in msconfigand this will bring up the utilitise diagnostic page. You will see the start tab and when you click on the that tab it will bring up a pzge that shows all programs that are running when you start up the computer. There is boxes beside each program,click on the programs that you don't need running when your computer boots up. Be careful and dont select a program that may cause problems with your o.s.. Exmples: realplayer eats quite abit of ram memory. If you are not sure what the program isdo not select it. After you select the programs click ok and the computer will ask you to restart your machine. After boot up ther is a pop up box that informs you that you are running in selected start up an do you wish to see this display again. Select no. I hope this helps.....Douglas Lester

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stopping lock up

by razax In reply to stopping lock up

The question was auto-closed by TechRepublic

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by razax In reply to stopping lock up

This question was auto closed due to inactivity

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