General discussion

Locked

"Storage to process this request not ava

By anejako ·
On a Windows 98 machine with 128 MB RAM and about 4 GB hard disk space available, a user I support continually gets the message "storage to process this request not available" when he tries to print to HP 4500 and HP 4 Plus printers. Rebooting solves the problem, which happens frequently.
Any ideas on why this would happen?

This conversation is currently closed to new comments.

7 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

"Storage to process this request not ava

by jdeshiro In reply to "Storage to process this ...

This error is usually caused by insufficient memory in the printer. Meaning more data is being sent to the printer than the printer is capable of holding. Most common causes/errors for this printer are at: http://www.hp.com/cposupport/printers/support_doc/bpl06159.html

Collapse -

"Storage to process this request not ava

by anejako In reply to "Storage to process this ...

Nope it did not turn otu to be a memory problem.

Collapse -

"Storage to process this request not ava

Have you checked the printer driver?
I'm assuming that you have other machines printing to the same printers. Compare the driver versions.
HTH
John

Collapse -

"Storage to process this request not ava

by anejako In reply to "Storage to process this ...

This is closer to the answer--deleted and reinstalled network printers and it's doing fine now.

Collapse -

"Storage to process this request not ava

by drdmc In reply to "Storage to process this ...

Win 98 usually sends print jobs to the spool located in a temp portion of the harddrive. If the amount of space isn't available you get overflow problems. You should be able to check spool settings under the printers applet in control panel. I had to add more ram to several of my machines to handle large jobs (also increased size of swapfile might help.

Collapse -

"Storage to process this request not ava

by anejako In reply to "Storage to process this ...

This might be helpful.

Collapse -

"Storage to process this request not ava

by anejako In reply to "Storage to process this ...

This question was closed by the author

Back to Windows Forum
7 total posts (Page 1 of 1)  

Related Discussions

Related Forums