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Stuck on blue"loading personal settings"

By yuggles_rule ·
Hi,
i have a problem with Win Xp. My pc is clogged up with adware and other junk. I went and installed an adware remover and antivirus package, when it said restart your pc to allow settings to be complete i did. when the user log in screen came up i clicked my account and it just froze and will not budge, i have left if for over an hour and still nothing. Can someone please help? How do i bypass this screen to fix the computer and save my important documents? any help is greatly appreciated.
Regards

David

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by Rohit Kumar D In reply to Stuck on blue"loading per ...

hi david
boot ur system in safe mode then remove the adware & antivirus. restart the system then try to remove some adware manually and then reinstall the adware reboot the system and then install ur antivirus. if u can tell me what antivirus i can try to help u further.

bye

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