Windows Forum·65,705 discussions

sudden shut down safe mode only

Locked

OK Toshiba satellite laptop running Vista 2 GB DDR2…when I run a scan using malwarebytes or SAS or Avira or Spydoctor, laptop suddenly shuts off and does not reboot, in safe mode only, in normal mode, it all runs just fine. Multiple scans and hijack this reveal nothing abnormal.

Topic

Clarifications

In reply to sudden shut down safe mode only

Clarifications

hm….

In reply to sudden shut down safe mode only

Why would you thing there is maleware/ virus’s on your PC? have you tried uninstalling and reinstalling the software or updating it? Also is Vista fully up to date?

Clarification

In reply to sudden shut down safe mode only

It won’t reboot in Safe Mode, but it will reboot normally?

If it won’t boot in Safe Mode, the Safeboot registry key may be corrupted, but even importing a known good key may not help. Especially if there is a malware issue which is killing your anti-malware apps.

It could be a non-related issue entirely, though. Check your all your Event Logs for clues.

Have you ran updates or a check disk?

In reply to sudden shut down safe mode only

Updates and check disk may help. It sounds like your OS may be a little off, which could have been from an infection.

You could also try system file checker.

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Are you runnning Spybot? what security suite are using?

[Author]

Replies