Hi There,
Ive been running around as a IT consultant for SME’s for several years now and have been doing quite well. Many of my clients have grown in size from when i started with them and a few have asked for a standardised support contact for a monthly fee as appossed to an hourly rate ad hoc.
Im in a position to offer this to them – the relationship is good but i need a way to caluclate how much to charge them. The obvious answer is to look at the previous years billing and calc from that but what if they keep expanding and gettting more equip and software to support?
Does anyone have a formula i could use to calculate this based on a per seat basis for workstations, servers and periferals? Maybe eventaking into account the number of apps on a machine?
I have found a few on the web but they are for larger companies and do not really suit.
Any help with this would be greatly appreciated.
