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Support resources?

By gem2 ·
What is the best way to get support for MS products like Exchange? Are there any web sites that offer timely help? MS calls cost $300.00 a pop - which gets expensive, since MS Exchange ain't exactly "stable". We have usability and configuration issues. Wondering if anyone has a good support strategy in place, and what that is?

Thanks

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Support resources?

by gmscne In reply to Support resources?

$300 is outrageous. Sounds like extortion. As soon as you buy their product, they have you over a barrel. For free support, go to www.msexchange.org and dig around. It will save you hundreds and hundreds of dollars.

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by gem2 In reply to Support resources?

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Support resources?

by Jabulani In reply to Support resources?

Try this as well. I find it very useful.
Also don't hesitate to search the Microsoft Site as their KB has some good info.

Good luck!

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Support resources?

by gem2 In reply to Support resources?

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by Jabulani In reply to Support resources?
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by gem2 In reply to Support resources?

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by tony.colgrove In reply to Support resources?

Microsoft's Public NewsGroups can be quite helpful as well. Point your NNTP client to msnews.microsoft.com and choose from the different Exchange groups for specific help. These are monitored by selected MVP's and can be very helpful.

BTW: Exchange is very stable. Ever try Notes or GroupWise... Ouch.

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Support resources?

by tony.colgrove In reply to Support resources?

Also forgot to mention
www.exchangeadmin.com
The Best Exchange Publication. Search through old support questions and articles.
Excellent Resource.

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by gem2 In reply to Support resources?

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by fenaikh In reply to Support resources?

Hi
pls visit these site for alot of free info.
Good lock
Mohamed

1- Monitoring tool takes control of Exchange networks
http://www.nwfusion.com/archive/2000/85209_01-24-2000.html

2- How to Search for Microsoft Exchange Articles by Topic
http://support.microsoft.com/support/kb/articles/Q140/9/50.asp

3- Exchange tools,Books, refrences, articles nad more ...
http://msexchange.org/

4- ExchangeRecovery is a data recovery program for Microsoft Exchange Server.
http://www.officerecovery.com/exchange/index.htm

5- Exchange resource center
http://www.amrein.com/eworld.htm

6- Microsoft Exchange Server 5.5 Documentation Overview
http://www.microsoft.com/Exchange/en/55/help/default.asp?url=/Exchange/en/55/help/documents/server/XGS05012.HTM

7- Outlook & Exchange Solutions Center
http://www.slipstick.com/index.htm

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