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Symantec Email Scan

By BorgInva ·
I have NAV/NIS 2005 on this PC. I have DISABLED Email scanning but it still persists to scan my messages and they fails to send them.
It always says:
Your email message was unable to be sent because your mail server rejected the sender." Lower-left corner of the message window, I see the numbers 1003,7.
Any ideas?

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by mfmedearis In reply to Symantec Email Scan

It's a pain to back track a problem like this, so start with Symantec...check and see if access is allowed through NAV/NIS2005. You didn't mention which mail server you have, so you will need to check for restrictions there also. As for the numbers you see in the lower left...That doesn't look like a MicroSoft Error code...Go to server site and search their troubleshooting page see if related problems have been addressed. I hope this helps you..

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by BorgInva In reply to

The mail is Verizon, AOL, and Gmail. This has been an ongoing issue for months. I spent months here and there looking up info from Symantec. The blame my email provider(s). None of their help pages HELP. I just gave in and figure I finally (since I had the chance) post this problem to my fellow techies.

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by Novce4Life In reply to Symantec Email Scan

this helped me try in out.....

1. If you receive an Outlook "add-in" error message after installing Symantec AntiVirus 9 in Windows, the error message may recommend using Outlook's Detect and Repair option, which won't fix the problem. Instead, use the following instructions:

2. Open Outlook.

3. From the Outlook menu bar, select Tools, then select Options... .

4. Click the Other tab, and in the "General" section, click Advanced Options... .

5. Click Add-In Manager... .

6. Uncheck the box next to SavCorp810 and click OK.

Note: If you do not see the SavCorp810 box, uncheck the box next to LDVP instead, and click OK.

Cheers & Hope it works.....

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by BorgInva In reply to

SOrry. This is not the issue.

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by scmgithd In reply to Symantec Email Scan

Have you checked your outgoing server? Sometimes anti-virus programs will change it to target their software rather than directly to the outgoing server. Just a thought. Good luck!

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by BorgInva In reply to

Sorry. Not it. I actually uninstalled the program and not going to bother with NAV right now. Symantec is loosing me as a customer.

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by BorgInva In reply to Symantec Email Scan

This question was closed by the author

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