Web Development



Symantec Endpoint Manager 11

By Snuffy09 ·
Endpoint is getting very annoying. I have read about nothing but problems with symantecs new software.

The specific one i am having is when i log into the manager i always get an error message saying "could not communicate with the reporting component" The Home, Reports, and Monitor sections do not populate with any information but i am still able to see the computers that are connected under the Clients section and they are still having their updates and changes "pushed" out to them.

Everything worked fine before (which is a popular statement for other people that have had problems with Endpoint so far)

Tried reinstalling manager, updating manager, changing permissions on inetpub, changing IIS default website permissions... I'm at a loss

Any suggestions would be great!
Thank you

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A few things to try out..

Go to: Start~>Administravie Tools~>Data Sources,

select the System DSN tab,

open the "SymantecEndpointSecurityDSN" datasource,

select the Database Tab,

and check that your server name is in that field.
From the Control Panel open Administrator Tools
Double click Data Sources (ODBC)
Choose the System DSN tab
Double-click SymantecEndpointSecurityDSN and go through the wizard to ensure the following settings:

Name: SymantecEndpointSecurityDSN
Description: <Anything>
Server: Servername\InstanceName (Only enter the server name or IP address if using the default instance)
Login I sa
Password: <password>

Leave the defaults for the rest of the items and click Finish
Click the Test Data Source on the next page and ensure it states "Success"
Click OK

Please post back if you have any more problems or questions.

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by Triathlete1981 In reply to Symantec Endpoint Manager ...

I used SEP for about three months. My network is small (50 users) and needed AV that could deploy from one server and manage expirations better. But, SEP was too new for me and I found there wasn't enough help for problems with it and SEP would throw more false positives than I've ever seen in the past. Making exceptions never seemed to work. Also, SEP couldn't find many things.

We switched to AVG Network Edition, which is less robust but more secure. The admin console was much easier to use and had more features. The cost wound up being less than SEP per device as well. If you haven't already invested a lot in SEP, I'd recommend something else.

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