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symantec endpoint protection manager 11 mr4 errorcode 0x10010000

By ooombaz ·
Hi all
I am using symantec endpoint protection manager 11 mr4

today i found that error on the live update status when it was trying to update on the Scheduled update time
***********************************************
8- C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\temp\indexD.html (The system cannot find the file specified)

7- Unexpected server error. ErrorCode: 0x10010000

6- C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\temp\indexD.html (The system cannot find the file specified)

5- Unexpected server error. ErrorCode: 0x10010000

4- Database maintenance finished successfully.

3- No EICAR virus found events got swept.

2- Number of virus definition records swept: 3

1- Number of scan events swept: 1
***********************************************

***but it updated when i manually update from the console***

please if any one know about this error solution reply

thank you all

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All Answers

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Issues

by BFilmFan In reply to symantec endpoint protect ...

Looks like it couldn't find the file:

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\temp\indexD.html (The system cannot find the file specified)

I'd check the Symantec Knowledgebase at http://www.symantec.com/support/index.jsp to see if there is a known resolution.

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Thanks but I already tried this ( here is more data )

by ooombaz In reply to Issues

the recommanded size for c: volume is 8 GB Free
But my Current Free Size is 1.59 GB

Do you Think this is the Cause ?!!!

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Thanks For Your Concern ( I Found a Solution ) Here It's

by ooombaz In reply to symantec endpoint protect ...

it was the Update catalog

it just needed some cleanup as follows

Go to CMD
From The Directory
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\bin

type this command

lucatalog -cleanup
then
lucatalog -update

hope it helps any one with my problem

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Solved

by rrrmmm In reply to symantec endpoint protect ...

try to check my given this ( symantec intrusion prevention ipsbho.dll ) link to know more details....

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