General discussion


Symantec/Norton Kills IE and Search

By BorgInva ·
I uninstalled Norton Systemworks 2k5 the other night. Since, IE fails to access Windows Updates but it works on other sites, and my Search in XP is blank.
Any ideas how to fix this other than a whole reload?

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by HAL 9000 Moderator In reply to Symantec/Norton Kills IE ...

Have you got a valid copy of XP?

With the recently added Genuine Validation a lot of the pirate copies of Windows can no longer access the Windows Update Site. This is coded into the MS site and you have to first go through a check of the copy of Windows that you have installed.

Try downloading a copy of the MS Anti Spy Ware Beta Tool at

If your system will not pass the Validation test you need to look at your copy of Windows. If it is a legal copy you'll need to contact your system maker if it is a propriety system or MS for a replacement Product Key if you have a Retail or OEM copy of Windows installed. When you ring MS you'll need the original Install Cd so you can read the numbers off the center of the CD.

If you get a replacement key you can use Key finder at

to change the product key.


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by BorgInva In reply to

It is valid. My issue that files or registry entries from uninstalling Norotn corrupted IE's Windows Update and Search box. Sorry. Want to know how to repair without reinstalling. I moved twice these past 2 months and my CDs are boxed up still. When I get it, I will try the repair feature but as always, I am sure it will not work.

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by NZ_Justice In reply to Symantec/Norton Kills IE ...

Try an alternate web browser like firefox. Or go here and run the complete scan. This will produce a list of the updates you may require and links to MStech net of where you can download them.

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by BorgInva In reply to

Sorry. I am not looking for a virus scan. I am looking to repair (without a reload) Window's Search box because it is blank due to uninstalling Norton.

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by wlbowers In reply to Symantec/Norton Kills IE ...

Start here:


You can hose your computer up real quick in regedit.

Launch Regedit: Start : Run : Type regedit and press enter.

Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search

CustomizeSearch and SearchAssistant in my machine has the following.{SUB_RFC1766}/srchasst/srchasst.htm


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by BorgInva In reply to Symantec/Norton Kills IE ...

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