Symantec: The Good, the Bad, the Ugly - or all of it? - TechRepublic
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January 7, 2008 at 04:19 AM
eikelein

Symantec: The Good, the Bad, the Ugly – or all of it?

by eikelein . Updated 18 years, 5 months ago

In a TR blog on hoax debunking sites I found this remark:
. I have a love-hate affair with Symantec. I use their products
. but I?ve been burned by them several times lately.

The context of the remark makes me believe it was written by an IT manager or executive.

My questions:
– How often do you have to “be burned” to turn away from a supplier like Symantec?
– What are your experiences with Symantec products?
– What are your experiences with Symantec tech support?
– Other companies whose products left burn scars on you?
– What replacement products/suppliers do you choose or recommend?

My background for this: I see a lot of home computers where Symantec’s Norton products are at least part of the various problems. My policy is to recommend removal and replacement with mainly free products (home and personal use!).

Please no discussions about free vs. for pay, my question is about Symantec and other “brand name” burn scars.

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