A number of my customers have recently purchased Kyocera 7135 Cellphones with integrated Palms. When the software (see below) is initially set up everything is okay. However, it appears that the user’s profile is very volatile when this software is installed. As the softare is profile specific, the software needs to be reinstalled when the profile gets wiped out.
To do this we have reinstalled Hotsync, rebooted, run Palm Desktop to get a user active in the profile, run intellisync configure to setup the synchronisation between the phone and desktop. Only then are we able to synchronise again. If this is not done, when attempting to synchronise, Hotsync “Verifies Handheld Configuration” and exits.
The software we are using is supplied for the Kyocera 7135 :
Palm desktop 4.1.0
Hotsync 4.1.0
What I would like to achieve is :
1) Find a simpler way to reactivate synchronisation when required.
2) Stablelise the profile so the setting is blown away as often (if at all)
