I have my mobile users laptops set to synchronize on logon and logoff, and their offline files are encrypted. They have been getting messages when synching “offline files (servername\storage on servername): unable to make ‘filename’ available offline on ‘networkpath’. Access is denied.” When I look in their offline files, the files they have created when offline are not marked with the synchronizing icon, and these files do not show up in their network folders. The users are at SP2 plus any security updates. The docs are mostly word and excel files.
I tested with the user being both a power user (default) and administrator. i tested a doc saved online, but it did not show up offline, and did not have the offline icon on it. her my documents, which is set to her network folder, is set to be synched and encrypted.
What is not working here?