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system error on event viewer

By franky_cheng_2000 ·
yesterday all the domain user couldn't use the share resource and communicate with other computer in the domain for two hour
i look the system event viewer and find out two stop service in PDC event ID is 2011 & 0
2011-The server's configuration parameter
"irpstacksize" is too small for the
server to use a local device.Please
increase the value of this parameter.
0-The description for EventID {0} in source
{Srv}could not be found.It contains the
following insertion string{s}:

could some one can explain for me why this happaned and how to prevent not to happen again
THANK A LOT!!!!!!!!1

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system error on event viewer

by Ann777 In reply to system error on event vie ...

From Q177078:
IBM AntiVirus 3.01N (Build 301.590) may cause this behavior.

To resolve this behavior, increase IRPStackSize on the server to 11. To increase IRPStackSize complete the following steps:

WARNING: Using RegistryEditor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that youshould back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

Click Start, and then click Run.

Type regedt32, and then click OK.

Navigate to the following key:

In the right pane, double-click the value IRPStackSize.

Change the Base to decimal.

In the Value Data box, type 11, and then click OK.

Close the Registry Editor.

Restart the computer.

Increasing the value of IRPStackSize may not always fix this behavior, and an application of Service Pack 4 or Service Pack 5 may be required.

NOTE: If the IRPstacksize does not exist, then you must create the value. To do so complete the following steps:

In the Parameters folder of the registry, right-click the right pane.

Point to New, and then click DWord Value.

Type IRPStackSize.

IMPORTANT: Type IRPStackSize exactly as it appears, because it is case-sensitive.

Double-click the IRPStackSize entry to enter edit mode, and change the value to Decimal 11.

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