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system freezes up

By bmerboy98 ·
i have an xp system that freezes up it gets a responce from my dsl. if i disable the nic card it doesn't freeze up. and it seems to happen only when i am on the internet or aol

please help

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by sgt_shultz In reply to system freezes up

there has been so much worm activity this past week or so makes me want to kneejerk 'you have the sasser worm'
if that makes you gasp a little, get the fixsasser tool from www.symantec.com
very small download. put on floppy and take to your computer. disable system restore so tool can search there also. (Control Panel/System/System Restore)
then double-click the tool on the floppy. if you have it, it will remove it.
then go get patched with all critical updates from microsoft. from Internet Explorer, pick Tools/Windows update.
then get latest virus definitions and do full system scan. do this step before if no sasser found.

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by bmerboy98 In reply to

there was no sasser on this pc and now i don't know what to do

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