General discussion
Thread display: Collapse - |
All Comments
Start or search
Create a new discussion
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
System Memory Loss?
First things first, how it happened:
Late one evening I was surfing the net on my computer (Its a Dell 2400, Operating System-Windows XP)Out of nowhere, my computer screen turned completely blue and white lettering covered the page.. reading through, it said something about the memory being low, and to try to reboot my computer, so I did.
When I restarted, my computer wouldnt boot, there was a file missing, corrupt etc etc. Running diagnostics i discovered that I had experienced System Memory Loss.. It also showed me that there were no problems with my Hard Drive.
I dont wish to lose my files that I have on my computer, so I had a friend try to save my Hard Drive on his computer, but when we attempted to open the files, it wouldnt open. Again with the corrupt thing. As a last resort I attempted to reformat.. however, when I did this, setup couldnt run because .systemdd was corrupt or missing..
I called Dell Tech Support, but they offered no help, and said that they could send out a technician with "a part" *what part are they talking about??* So I just said forget it, Ill call back if I feel the need to go that far.
Im not the best when it comes to computers, but I have tried everything I can think of, short of throwing it out the window.. I have no idea what happend, or how, or even why at such a random time.. Any help or advice is greatly appreciated.. Thank you in advance..
Patiently yours
KayCee