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  • #2126973

    system reboot

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    by delbert fudrucker ·

    I have now seen it all. I have two machines that belong to a customer that will reboot by themselves after you shut them down from windows.If you push the power switch on the front panel, after shut down, they stay off.
    network and modem power settings are off.

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    • #3559695

      system reboot

      by dmiles ·

      In reply to system reboot

      This is a strange one ,but then if they were on a network connection I would suspect that they may have a virus,cannot consider anything else that would happen to both machines simataneously unless there was a storm and got spiked.

      • #3567078

        system reboot

        by delbert fudrucker ·

        In reply to system reboot

        Both systems are on a 5 node network. also they are on very good surge suppression. four machine are alike and thre is one server. all have up to date norton running.Thanks

    • #3559690

      system reboot

      by timthetoolman ·

      In reply to system reboot

      I’d say that the signal your motherboard is seeing when asked to shut down is being confused with the signal shutdown and restart.

      Try updating the BIOS to the latest version on the motherboards.

      Do you get the same effect if you shutdown fromthe command line?

      Cheers,
      Tim.

      • #3567079

        system reboot

        by delbert fudrucker ·

        In reply to system reboot

        already updated the bios. Onlt two out of five machine on this network are haveing problems.All machine are set the same in the bios. Thanks

    • #3559659

      system reboot

      by douglas_debow ·

      In reply to system reboot

      hi
      I’ve seen a lot of problem’s with windows on closing. this one is unusual! and on two system’s to boot ? (pardon the pun)
      Something in windows is mixed up, you need to reinstall it.
      the other way (tracing through windows) is not worth the effort.
      it’s always a MESS inside and VERRY long !!! But if you must, start with the reg. and work forward from it
      hope this will help
      P.S. backup! < IT'S ALWAY'S A GOOD START >

      • #3567080

        system reboot

        by delbert fudrucker ·

        In reply to system reboot

        I agree, I too think windows is the problem. I just reloaded one recently with 98 instead of me. However they both started this recently. THANKS

    • #3559658

      system reboot

      by douglas_debow ·

      In reply to system reboot

      hi
      I’ve seen a lot of problem’s with windows on closing. this one is unusual! and on two system’s to boot ? (pardon the pun)
      Something in windows is mixed up, you need to reinstall it.
      the other way (tracing through windows) is not worth the effort.
      it’s always a MESS inside and VERRY long !!! But if you must, start with the reg. and work forward from it
      hope this will help
      P.S. backup! < IT'S ALWAY'S A GOOD START >

      • #3568017

        system reboot

        by douglas_debow ·

        In reply to system reboot

        before it was just 1 machine
        mow it’s two ?
        or was it two to start with ?

      • #3567962

        system reboot

        by douglas_debow ·

        In reply to system reboot

        disregard comment please got mixed up !
        in which question I was ansering !

      • #3567957

        system reboot

        by douglas_debow ·

        In reply to system reboot

        2 different ver. of windows ?
        2 different pc’s

        ok, please list what they have in comman.
        and do they access a hi speed internet

      • #3653539

        system reboot

        by delbert fudrucker ·

        In reply to system reboot

        The question was auto-closed by TechRepublic

    • #3559651

      system reboot

      by thechas ·

      In reply to system reboot

      Check if the motherboard supports quick start. I have a pair of motherboards that can be set to wake from the keyboard. The slightest bump to the keyboard or mouse would wake them up.

      After disableing the feature, they behave like normal computers.

      You might also want to check the ACPI and power management features in the BIOS.
      That could explain why pressing the power button shuts them off fully.

    • #3559455

      system reboot

      by dirkv ·

      In reply to system reboot

      Try the power settings in the control panel: check if you have APM as one of the tabs. If you have: change the setting.
      I have solved 3 cases this way, only: my own PC does not have this setting so mine keeps rebooting still 🙁

    • #3567074

      system reboot

      by timthetoolman ·

      In reply to system reboot

      Hi,

      Check out the following article from Microsoft…

      http://support.microsoft.com/default.aspx?scid=kb;EN-US;q238096

      (Remove extra spaces in above URL)

      Look for the section headed…

      “Fast Shutdown Registry Key Is Enabled”

      This describes your problem.

      Cheers,
      Tim.

      • #3568076

        system reboot

        by shanghai sam ·

        In reply to system reboot

        Nope! Didn’t help. Maybe I’m not clear about what’s happening. The machine shuts down just fine. It just reboots when it damn well wants to. No certian time can be explained as to when it reboots. Maybe one minute after shutdown or maybe two hours,but it is also happening on a machine running me.
        If you press the power button after shutdown they will not reboot.

    • #3568075

      system reboot

      by timthetoolman ·

      In reply to system reboot

      Ahhh…. That makes a difference!

      Check the BIOS settings to see if you’ve got “Wake on LAN” or “Wake on dial” there are often several settings like those ones that will automatically bring the machine up on a particular event.

      Cheers,
      Tim.

    • #3567812

      system reboot

      by ccsbz ·

      In reply to system reboot

      This is a Motherboard problem. get your the latest update. if your a tech or think you are. do a one board bootup.

    • #3653538

      system reboot

      by delbert fudrucker ·

      In reply to system reboot

      This question was auto closed due to inactivity

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