System Restore Will Not Work Anymore - TechRepublic
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April 6, 2007 at 07:58 AM
danjrussell

System Restore Will Not Work Anymore

by danjrussell . Updated 17 years, 4 months ago

Previously, system restore has worked several times for me (Windows XP Media Version). However, a couple days ago I got the following message after doing a normal boot-up to start my computer for the day. This error message is constant now when I boot, so I just tried doing a system restore and get a message that my computer cannot be restored to earlier checkpoints. I see in the system restore log that “Software Distribution Service 2.0” had accessed my system the night before I had problems. This same service has previous history in my restore points as well. Is it a legit service???? I don’t know. Here is the error msg I get on boot that caused me to want to restore:
“RTHDCPL.EXE Illegal system DLL Relocation. The system DLL user 32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\windows\system32\HHCTRL.OCX occupied an address range reserved for windows sytem DLLs. The vendor should be contacted for a new DLL.”

A search in my computer for HHCTRL.OCX shows it in a couple locations. One is peoplepc\online. I don’t know what that relates to.

Any info would be welcome regarding the problem. I suspect a virus although I have Norton running full time for everything and I never open attachments that cannnot be scanned first.

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