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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
System Sofware and User Accounts
a. add and disable user accounts from the command line?
b. detect all the processes running on machine in use under a particular user account?
c. deinstall and install software?
d. determine the version number of any software package installed on system in use?
e. activate and deactivate software services like httpd, ftp, and talk?
f. boot to single user runlevel?