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System Volume Folder

By mellon__head ·
Okay guys my virus scanner reports a virus in the System Volume Imformation Folder. That's great but when i do a scan to clean it it doens;t find it. Now when i go to look in the folder i can;t i say access denied. What i want to know is how to i get into the folder. So i can delete the infected file.

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by wcp In reply to System Volume Folder

Turn off "System Restore".

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by wcp In reply to

When a file in the System Volume Information is infected, the Windows does not allow any software, including an antivirus program, to delete the file. This is why all antivirus programs typically recommend turning off ?System Restore? when a virus was found.

By turning it off, all infected files in the System Volume Information folder will be automatically deleted.

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by SimY In reply to System Volume Folder

Your virus scanner may have already dealt with the virus the first time it detected it which explains why your follow up scan came up clean.

To have a look inside the System Volume Information folder, disable simple file sharing (through windows explorer, tools, folder options, view tab) and then give yourself access to the folder by right clicking and selecting sharing and security, then click on the security tab.

If the infected file is gone, then your virus scanner has done it's job. If not, update your scanner and run another scan.

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by sidda_2004 In reply to System Volume Folder

I have the correct answer as this has happened to me. follow these steps.
1.restart your computer in safe mode.
2.find the system volume folder, right click on it and click properties.
3.once properties has opened, click the security tab.
4. on the security screen, click the add button, then type your user name in the large white box.
5. click cheak name.
6.once your user name has been added, tick the box, next to full access.
7.click OK.
8.restart your computer again, in its normal state.
9.now click the system volume folder, you will have complete access to it.
10.delete the folder where the virus is present, mine was in RP55. so i deleted that folder.
p.s. i haven't seen any damage done to my computer, so don't worry about deleting the folder, just do it.

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by mellon__head In reply to

that's it cheers sidda

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by mellon__head In reply to System Volume Folder

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