I have an opportunity to become the IT Director of raw materials manufacturing plant. From what I have been able to gather prior to my actual interview, the previous director's lack of people skills caused his removal. Evidently this has left the department on the brink of mutiny to the point that the company is including every member of the department in the new director's interview process. I need to put these people at ease immediately. Has anyone out there dealt with a similar situation?
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A glutton for punishment? I presume that we are talking about 20 associates or less. You have to look them in the eye and be who you are. You can't lie or sidestep or they will know it. You either have the soft skills or you don't have time to learn them now. Look at the point between their eyebrows, keep your hands away from your face and don't cross your arms, keep the palms open and facing up. go to the library and check out "How To Say It At Work" by Jack Griffin...Good Luck KC
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Taking over from a bad manager