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TCP/IP Problem

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12 replies

by rwebster

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I have a Windows ME machine that uses DHCP to get its IP address. It does get all of the correct IP information through DHCP. You cannot use IE or netscape to browse the net. All you get is "cannot find server or DNS error". If you go to the commandline and ping a dns entry you get "unknown host xxx" error. Some pings to dns entries work like www.yahoo.com, but you cannot go to IE and get to www.yahoo.com. You can ping any IP address. In IE you cannot get to any web server through it's IP address.

I have deleted the network settings, dialup connections, network card and reinstalled. I have checked for proxy settings. This started when I was at win98 os. Upgraded to win 98 se, no difference. Upgraded to win me, no difference.

12 replies

by dmiles

I would look at IE as the problem,open the Control Panel,double-click on Add/Remove Programs and then look in the list for IE and highlight,click the Remove button,select the Repair Option,if this does not work renter the panel and choose the optionto restore a previous version and then upgrade from the previous version,could be java script problem or security,which should load 128 bit encryption with Windows ME.

by tech/admin

When you run WINIPCFG > select your network adapter, select more info. Do you see a gateway in there and a DNS server?? If either one is missing these errors can occur-also if these parameters are incorrect this can happen.

by jeff the ref

Hi,

As you are using DHCP I presume you are on a LAN.

This sounds like a proxy problem...if you can't access the net through IE or netscape and you can ping yahoo etc the chances are these are either cached locally or are chached on the dns server.

I would check the proxy settings...hope this helps.

by kcmeister

Try deleting the TCP/IP protocal stack. I've seen it do wonders for connection errors. Sometimes TCP/IP gets corrupted. Upgrading the os will not fix problem-as you have found out. It may be worthwhile to upgrade IE to 6.0, if there is a prob with IE, that may fix it.
Good Luck!
kcmeister

by mphoffar

Have you tried to just move ther machine to another port you're certain is working with another machine? This is starting to sound like some sort of cabling problem and not necessarily from your computer to the wall, but from the wall to somewhere else. Some things I've had work has been to manaully change the card to straight 100 or straight 10. The way you describe this, this sounds like you're plugging right onto a LAN.

The other thing I'd try would be to ping some sort of internal address, like maybe the IP of the DHCP machine. This should at least confirm for you if this is a stack problem.

I'd be curious though what a tracert to something like www.yahoo.com or ftp.microsoft.com would show.

Good luck to you

Mark

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