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Technical Q&A - No Thanks

By pb_valiant ·
Maybe it's just me, i have only just started helping people with problems in technical Q&A in techrepublic recently, but they don't respond back, no "thank-you's you fixed my problem" so other people can learn, no "i'm sorry that didn't work anymore suggestions", nothing. I help people on other forums and they always respond back letting you know if it solved their problems or not. I see so many excellent posts that would most likely solve the problems by highly experienced people but the question askers don't post back, not even a thank-you??

And then there's some people on Q&A who ask a question are given a excellent advise and they reject the possibilies suggested without even trying them and then make condescending comments to the person who is trying to help them.

It is so frustrating, i'm going to start adding to the end of every post i make, "post back with the results so others can learn", maybe that will help i don't know.

How many feel the same or if its just me but i would like to hear ur comments.

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I said the same thing six months ago

by stress junkie In reply to Technical Q&A - No Thanks

Your post is very similar to one that I entered a while back. I don't understand it either.

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it doesn't surpise me

by pb_valiant In reply to I said the same thing six ...

most other sites don't have the same the problem, maybe it's because they have moderators and they request that all posts be responded to.

It's such a shame too because techrepublic have some of the best tech guru's and i think they should atleast get a response back.

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Snap

by HereInOz In reply to I said the same thing six ...

So did I junkie, it has always amazed me how lacking in gratitude a lot of the questioners are.

Just not even a response, nothing.

Then the complaint will be "No one responds to my question at Tech republic - this is a crap site!!"

A simple thank you never hurts. I just wonder how they get to the stage of thinking that the world owes them an answer without any effort.

Alan

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reflects society at large

by shiny_topadm In reply to Technical Q&A - No Thanks

I've been a member here for several years and you're correctly observing a sad trend. Possibly with growth and general awareness that there are some very knowledgable people here, we've seen an increase in "homework questions", and postings by people who are desperately seeking answers to do a job that they're not qualified for. Some of these folks ask questions in such a way that we have to guess at significant details, which may make our answers incorrect. Many questioners are asking the same questions on multiple boards at once, and may not take the time to respond back. Don't worry about them! There are a few who give feedback which helps us all...they make contributing worth the trouble.
Hang in there and continue to share,
---Will

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It's been like that for years - but don't be discouraged

by maxwell edison In reply to Technical Q&A - No Thanks

.
Here is my personal Answer Rating History:

Number of answers given 2148

Number of answers accepted 1088 (50%)

Number of answers rejected 715 (33%)

Number of answers not rated 345 (16%)

If I were to focus on those 1060 rejections or answers that were ignored, I would drive myself crazy. But I can be content with the fact that in the process, I might have learned a thing or two myself. Moreover, if you help enough people, it will, without a doubt, come back to be gratifying to you. And the ones that do show some gratitude outweigh, by leaps and bounds, those who do not.

I might suggest that you not be discouraged about it. On balance, based on my experience, about half of the people are okay, they're thankful, and they understand the system, while the other half are just either plain rude or unfamiliar with proper protocol. Well, what else is new? How many "ignorant" drivers do you come across every day? How many "rude" drivers do you come across every day?

Whatever you do, don't let those rude and ignorant drivers, whatever they may be "driving", ruin your day. After all, in cases such as that, you really have no control over what other people may or may not do, but you do have the ultimate and final control over how it effects you. So simply make the choice to make it a positive, whatever that entails, or, in the very least, don't let it turn into a negative for you.

I've been talking with a TechRepublic representative lately about some problems and issues that TechTepublic has been dealing with, and, if you have any suggestions, I might be able to put a bug in his ear. Based on your experience, what do you think could be done to improve it? Let me know, and I'll pass it on. Hey, you never know, tell them what you think and someone just may be listening.

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Is it Getting Worse?

by willcomp In reply to It's been like that for y ...

Max,

I've only been around a few months and my current stats are 177 of 316 answers not rated or 56%. Did questioners do better in previous years? I notice that you old pros don't have nearly this high a percentage.

Part could be types of questions. My expertise is primarily hardware and desktop OS and these may be categories with greater numbers of new users and answer shoppers.

Prime gripe is time that it takes to answer some of these questions. Don't mind when efforts are useful and appreciated, but it's a real downer when they aren't. I'm self employed and my time is my money.

As for suggestions, here's some.

1. Since TR has e-mail addresses for users, send them a reminder when questions are not closed.

2. Boot off users who don't close out questions.

3. Have a forum for answer experts, say those with over 5k or 10k points earned answering questions, to provide comments, concerns, and suggestions. After all, we are the backbone of this site and the pay is as low as it gets.

A further note. I also contribute to Experts Exchange and there are many more repetitive and useless answers on that site. But they do provide more incentive to rate answers. I'm there to earn free access to their Q&A database which complements info available on TR.

Regards,

Dalton

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Funny you should mention it...

by Jay Garmon Contributor In reply to Is it Getting Worse?

"3. Have a forum for answer experts, say those with over 5k or 10k points earned answering questions, to provide comments, concerns, and suggestions. After all, we are the backbone of this site and the pay is as low as it gets."

How about this: http://techrepublic.com.com/5208-6230-0.html?forumID=95&threadID=162212&start=0

An e-mail explanation will soon follow.

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What is about

by voldar In reply to Funny you should mention ...

that link? It sends me to .. nowhere :)

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Limited access

by TheChas In reply to What is about

It looks like the Trivia Geek slipped up a bit.

The link he posted is to a limited access thread.

Go ahead and post any suggestions that you have for improvements to the Discussion Center, or Technical Q&A pages in this thread.

Chas

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That's the Point

by Bucky Kaufman (MCSD) In reply to Limited access

re:
The link he posted is to a limited access thread.
---- ---- ---- ---- ----

I think that's the point. The advertiser-sponsored Q&A pages are simply open forums where anyone can post anything about anything and noone monitors or moderates them. That's troll-bait.

But the user-sponsored pages (paid TechRepublic membership) is a less troublesome. Trolls won't pay to prey on members of those threads.

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