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Terminal Server Client Send Mail Error

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by shanghai sam

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We use Affirmative Thin Clients to connect to a W2K Terminal Server. When a user attemps to use the "Send Mail->Mail Receipient or Send Mail->Mail Receipient (as attachment)" function inside a Office XP document to send that document via our Exchange 2000 server the users receivethe following two errors.
Error 1: "The object could not be found"
Error 2: "Work couldn't send because of MAPI failure:"Unspecified error"." The mail client (Outlook 2002) never opens a "Send mail" Window.
Then nothing happens and the mail is not sent.
Please note that we are using Windows 2000 and that this error occurs whether the Exchange Client (MS Outlook 2002) is open or not.

2 replies

by tiago

Do you have normal desktops on your network? Do they work OK?

If they do, there must be something wrong with the MAPI engine installed. Try reconfiguring the user?s Outlook preferences in the mail control panel, or if that doesn?t work, try applying SP1.

by adb

It does not work on the PC's either. Whe you talk of SP 1 do you mean Service Pack 1 for Exchange.

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