Windows

How is this user connecting to your network that is remote?
Via the Internet?
Via a WAN?
VPN?
Dial-up Shiva Lan Rover E? (Okay I put that one in just give all the old guys here a good laugh!)

And what licensing structure did you purchase?
User? Device? TS External Connector?

You have a license issue with the TS license server. As per this
doc:

http://www.microsoft.com/windows2000/server/howtobuy/
pricing/tsfaq.asp

QUOTE
____________________

Q.
What if no Terminal Services CAL tokens are available on the
license server?

A.
If your license server's pool of available license tokens is
depleted, the license server issues 90-day temporary license
tokens to unlicensed clients. The temporary license token helps
prevent denying service to a user. It gives you time to account
for and purchase any additional required licenses, and install the
corresponding tokens. The license server tracks when and to
which machine a temporary license token is issued; including
the date it will expire. You can review this information using the
Terminal Services Licensing Manager utility.

Good Luck

razz

What OS is that Workstation using? OS's which aren't automatically elligible for TS licenses will only be given a temporary license (windows 2003 i think such a license lasts 90 days, on windows 2000 servers this is shorter). OS's which are automatically elligible for a TS license are windows XP Pro and windows 2000 pro. Home editions and windows9x must get an extra CAL from microsoft.