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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
The Best of The Best
It seems that uninstaller programs have not been as popular in recent years. I think there has been a false sense of security that Windows requires a thorough uninstall routine from software makers. That is absolutely false.
Total Uninstaller is the most refined and thorough installation logger/uninstaller available. Ashampoo's product has been around a long time... longer than any other on the market. I don't think it is as refined as TU, but, it's a good program, and it's free!