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The Betrayed Employee

By Network Elite ·
As a senior system specialist many of my projects fall outside the scope of my job description. This is nothing new in today's IT environment, although one particular project was given tio me to implement. A laptop rollout of 100+ users, this again isn't a major implementation although to consider that I had to build the original image then migrate it out to all the users then train all the users to be able to use their new laptops in conjunction with the broadband services at their home was enough to make what should have been a quick and painless rollout to a pain staking methodical one. As an added benefit I spoke to my director and the CIO and informed them of the need of after hours support and volunteered to assist any of the new users with phone support if they were having technical issues while at home. To sum it up even after a complete training session with every users 80% of the new laptop users still called me and I was more than happy to assist them all in there problems. As for why I feel betrayed is this, yesterday I was informed that the CEO of the company was having an issue with his laptop, the real situation is that he never connected the laptop months after he received it and wanted someone to come to hishome and show him again the proper operation of the laptop. At this point I thought I would be the one to go and assist the CEO since I trained him originally. As it turns out I was informed by my management that an outside employee from one of the subsidiary corporations would go in my place. I personally know this other employee and I find him highly knowledgeable and competent but part of me feels that I would be better qualified to go, and when I spoke about my problem with this issue tomy director he had stated it was out of his hands and that the proclamation came from the CIO. So now for the first time I ask all of you my colleagues am I wrong to feel this way

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Talk to the CIO

by LordInfidel In reply to The Betrayed Employee

Ask him why he sent the other guy instead of you.

You never know, He may have been trying to divide the workload because he was aware that you were busy handling everyone elses problems.

Before feeling betrayed just mention to him that you would of have gone to the ceo's house and ask him why he sent the other guy instead of you.

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by tbragsda In reply to The Betrayed Employee

You feel you have done everything right, and you may have. What it sounds like you asking is ?does the CIO think I did something wrong?. That can only be answered by him. As suggested, if possible, talk to the CIO directly.

You may be getting a bad review, right or wrong, from some user close to the CEO/CIO, or it could be much less. It could be the CIO didn?t think you had time, or were on to new projects. We are in very unique job. Sometimes we work with people that others in similarjob levels would never get to see (Cxx set). This can lead to some problems.

I don?t think there?s an easy answer to this question. If you have the respect of these people, and the users, then don?t sweat it. Move on to something a little morefun than babysitting 100 LTs.

Last word, take the phone off the hook, take a break, relax.

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May be nothing

by j1shalack In reply to

It may also be that he was talking with the other person, and they volunteered to assist and he accepted. There may be no more than that to read into this.
Of course, as already stated, only he can tell you.

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Office Politics

by TheChas In reply to The Betrayed Employee

I suspect that the issue boils down to office politics.

The CIO may be trying to give the other employee a boost.

It is entirely possible that the CEO did not feel that you trained him properly, and specifically asked for a different person toset up his system.

If you are older than the CEO, he may feel intimidated to have you re-instruct him.
Also, from a "power" standpoint, he might not want to admit he didn't retain your training.

Many times, different people "connect" and communicate better.

Unless you see other subtle signs of lessening your role in the firm, I would keep quiet about this, and let it pass.

Chas

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I agree

by Benci In reply to Office Politics

I totally agree with Chas.

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This has actually happened to me

by LordInfidel In reply to Office Politics

The CEO asked my counterpart to go over his house.

Something that I normally do.

Feeling somewhat betrayed, When I mentioned to him that I would of have gone over there, he just said he thought I was really busy and did'nt want to bother me.
It was basically harmless. Not everything is office politics.

Execs are actually more sensitive then what you think to our work schedules. if they know that one of us is extremely overworked and they stop by to ask us to do something and they see us frazzeld. 10 to 1 odds they will ask someone else in IT so that they don't **** us off.

It's a little different though if you are the admin and they ask for your underling without checking with you first. But a peer of equal status, I would not be worried about it.

Like he said, he has been really busy with other projects. They probably saw that and gave him a break.

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