General discussion


The referenced account is currently locked out and may not be logged onto

By myfaux ·
I did not setup this access method but currently I have a remote user using cisco vpn to access the corp lan to run outlook and access shares. The laptop is a member of the domain, however (not sure why) the user logs in to the machine locally using the same username as the their domain name. They cannot access shares or Outlook this way and have to use OWA for now. The account immediately gets locked out when trying to open Outlook or a shared folder. When trying to access a share the message is the referenced account is currently locked out and may not be logged on to. I can unlock in active directory but it will just reoccur. I checked the local user account and it is not locked. Any thoughts. I cannot have this laptop logged into the domain locally anytime soon.

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You have to allow access through OWA Admin page

by Why Me Worry? In reply to The referenced account is ...

That's pretty much why the account is getting locked out.

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OWA works nothing else does

by myfaux In reply to The referenced account is ...

I wasn't clear but OWA is the only thing that does work if they vpn in and try to open the local outlook client or use shares that is when the account lockout occurs.

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this might work...

by julian.bennett In reply to OWA works nothing else do ...

find out what the user's password is currently, and then reset the password in AD to be this password...
it might be that the password has expired, but as the user starts up the laptop prior to communicating with the domain, there is no prompt to change the password... hence once the connection is made, access is simply denied... password changes may not work across the VPN anyway...

hope this works... it's the only solution I can think of...

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Did you ever figure this out?

by itman219 In reply to this might work...


I am having the EXACT same problem you list here in your post. Have you come to a conclusion on why or why not this is occuring?

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Welcome to TR; please repost using the 'Ask a Question' button.

by CharlieSpencer In reply to Did you ever figure this ...

Try reposting this using the 'Ask a Question' button. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution.

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