Windows Forum

Ask something
Discussion Locked

The socket blues

0 helpful
4 replies

by rmhughes0711

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Socket error[] 100019
I have a PC that is running AOL DSL(OS 98SE). The DSL modem connects to the computer via an ethernet card. Recently, I had to uninstall it and re-install. Since the reinstall, I have not been able to re-establish my DSL connection. When I boot the computer, I get a socket error 100019.

I contacted AOL and they said it was a windows problem. They told me to call Dell. Dell said it was an AOL error having to do with my AOL provided Ethernet card. They began to tell me to re-install TCP/IP to see if that would clear it up but they did not know how to do that with 98SE.

So, I have 2 questions. 1) Why do I get the socket errors and how can I prevent them and 2) Are these errors preventing my DSL from connecting. Any help would be appreciated. I seem to be playing "stump the band" so far.

4 replies

by bobho

I hate to be the bearer of bad news but...

I believe that your problem is with your system's winsock setup. Since aol uses their own proprietary winsock drivers the error code is not a standard winsock error. And yes, this will cause problems connecting to the internet.

If you had to reinstall your dsl modem, it probably overwrote some of aol's winsock files. The shortest route to take would be to reinstall your aol software and see if the problem goes away. If it doesn't you might need to uninstall everything (your dsl modem and aol), all of your network components and then reinstall everything.

Here's a link on how to do the uninstall if you need it:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q302861&

Don't know what else to tell you.

DrBob:>)

This discussion is closed to new replies.