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  • #2140408

    The worst headphone ever! Aipods 2020

    by jdjordan2021 ·

    Man oh man! Been on customer support with my less than 6 months headphones cutting out!

    Two options:

    1. They suggested travelling 100 miles during COVID-19 National Lockdown in the UK to a Apple Store. Imagine being pulled up by the Police and telling them this is what Apple Inc advised LOL.

    2. Let apple take a pre-authorised payment from your bank to cover new head phones, repair or any discreptencies.

    APPLE are becoming a joke!

    Paid £269 for the headphones 6 months ago and guess what???

    THEY ARE NOT FIT FOR PUPOSE and become embarrassing during conference calls and cutting out…

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    • #2414298

      Covered under the 1 year warranty,

      by mrmacfixit ·

      In reply to The worst headphone ever! Aipods 2020

      unless there is something that you are not sharing.

      P

      • #2414296

        I am aware of the warranty

        by jdjordan2021 ·

        In reply to Covered under the 1 year warranty,

        If you read my message. I am stating the two available options to sort of my Apple headphones, that being non Covid-19 friendly and the other being non financially friendly.

        The AirPods are so poor they can not be used or seen as reliable during conference calls.

        • #2414291

          So they worked at first?

          by rproffitt ·

          In reply to I am aware of the warranty

          Products, even Apple ones fail which is why there is a warranty.

          If you maintain that any product that fails inside warranty or fails at all then there is very little gear left that won’t be “the worst.”

    • #2413965

      Apple Not Helping Themselves Here

      by nathantipping ·

      In reply to The worst headphone ever! Aipods 2020

      Sounds like very poor customer service to me!

      It’s a weird one because I’ve never had a problem with Apple’s customer service, however, on this occasion, they have not looked after you.

      Hope you get this sorted!

      • #2413962

        Maybe a little twisting of the facts,

        by mrmacfixit ·

        In reply to Apple Not Helping Themselves Here

        my experience with returning a device to Apple. has always been positive.
        If the item is under warranty, and you cannot get to an Apple Store, they will ship you a box in which to return the item. No charge so far and no pre-authorised payment.
        They will take a look at the item, check for physical damage/water damage, and either repair it or send it back to you with a quote for repair.

        P

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