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There was an error opening this document. The file is damaged and could not

By robertcro ·
Tags: Software
Hi

I have a user who has emailed me a PDF document from her ipad. When I open in my windows 7 PC I get an error which says:

There was an error opening this document. The file is damaged and could not be repaired.

On the attachment I can see two files attached.

One says :Finance.pdf(735KB)
second one says: ATT00001.htm(406KB)

Please suggest is there a way of opening this PDF document in a windows 7 PC.I remember there was a software which used to open and I lost track of it.

Any help much appreciated

Thanks

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There was an error opening this document. The file is damaged and could not

by clark445kent In reply to There was an error openin ...

Hello Robertcro,

This problem mostly arise when the Portable Document Format (.pdf) file is opened, before it was fully downloaded, older versions of Adobe Reader or Internet Explorer.

Possible Solutions:
There are two possible solutions that I know to solve the issue.
1st Delete Internet Explorer Temporary File & 2nd older version of Adobe Reader

I wrote about this error on my personal blog, you can read more about it here: http://www.pdf-tips.blogspot.in/2014/09/pdf-file-damaged-cannot-repaired.html

Best Regards

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There was an error opening this document. The file is damaged and could not

by PaulMoo In reply to There was an error openin ...

Hi,

Try to generate (export) the PDF file again, it may be corruption while generation of the PDF.

I hope this is helpful.
For more info: https://groups.google.com/forum/?hl=en#!topic/repair-damaged-pdf/vnBQwsywsjk

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