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This isn’t Microsoft’s issue
LockedJust to be clear, this isn’t Microsoft’s issue. You bought the computer from a different company and that company sent you to a third party. In this case Levono made the contract with their Asian partner and then seem to have washed their hands.
I purchased a Sony laptop for my wife last fall and the disk arrived (at no charge) about 2 weeks after the Win7 release. Previous to that, I had purchased a Gateway laptop with XP and had to wait 7 months for the Vista upgrade.
You pay your money and you take your chances.
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