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Thoughts about the offshore outsourcing trend

By MaryWeilage Editor ·
News.com's special outsourcing series, "Outsourcing: The reality behind the politics," strips away the hype behind this controversial trend and examines the social, economic, and political dimensions of outsourcing. Here are links to the four articles in the series:

U.S. needs reforms, not rhetoric
http://builder.com.com/5100-6404_14-5210485.html

Where to draw the line
http://builder.com.com/5100-6404_14-5212239.html

Backlash targets India
http://builder.com.com/5100-6404_14-5212246.html

The next technology battlefields
http://builder.com.com/5100-6404_14-5212252.html

Offer your views about the offshore-labor trend and let us know whether you're directly impacted by this issue.

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It's here to stay

by RexWorld In reply to Thoughts about the offsho ...

Outsourcing, and offshoring, are both here to stay. It's just a fact of life that people in developing countries will be willing to do certain kinds of work cheaper and more efficiently than we can here in the U.S.

That doesn't mean I'm a fan of outsourcing, but it's a reality and we just have to figure out how to work with that reality. And how to give ourselves the kinds of skills that companies will need even as they outsource some parts of their operations.

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New Opportunities

by jb In reply to It's here to stay

As rexb says, we need to develop the kind of skills that companies will want to use to help them continue to offshore their development.

One such skill is Build Management - offshoring presents risk, and companies want to minimise that risk.

We've been doing this for several years now, and finding quite a lucrative niche in it.

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What is Build Management??

by freets In reply to New Opportunities

I feel I have been affected by this practice. With over 14 years of development experience and a Masters in IT. I have been trained with newest technologies and a lot of experience with the old, but have been out of work for 8 months. Maybe this is a way to go for me.

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What is Build Management??

by freets In reply to New Opportunities

I feel I have been affected by this practice. With over 14 years of development experience and a Masters in IT. I have been trained with newest technologies and a lot of experience with the old, but have been out of work for 8 months. Maybe this is a way to go for me.

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Niches aren't enough

by 1av8r In reply to New Opportunities

How many niche markets are needed to make up for the potential losses? I think it foolish to give away our technology advantage while hoping a new technology breakthrough is right around the corner. Consider how long it would take for experienced developers to learn new skills and become productive in a yet to be defined technology. What do today's unemployed do while the "new" technology is defined? We all aren't destined to be the next great enteprenuer. Only a few will reap the benefits of this new economy. The rest will continue to slide as the government encourages the selling of America.

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The Experience Tree

by blarthomore In reply to Niches aren't enough

Right on target. Sending lower level jobs offshore whilst
retaining the "architects" reduces or eliminates the knowledge
transfer which is the natural process of junior people working
with senior people. When that data exchange ends, economic
trouble will follow since the fresh ideas and inovation will
disappear. The future of our technology is being sent offshore
and the over educated, mediocre, "fad of the month" managers
continue to flourish.

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Microsoft is adding an Indian to its board.

by Ted Bundy In reply to It's here to stay

Oh well, there goes the neighborhood.

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Blend

by ZAAAJHO In reply to It's here to stay

I agree that outsourcing and offshoring are both here to stay. Companies do this for one reason, to try to save money.

Unfortunately, the decision to outsource/offshore is usually based on incomplete information. The true cost of outsourcing/offshoring is only realized after the service(s) have been oustsourced and monitored for a while. In many cases, it makes sense to bring the outsourced services back in-house. This has occurred at the company I work with several times in several different areas (applications development/maintanace, helpdesk, dba support, etc...).

When the service(s) has been brought back in-house, it is because the savings realized aren't as great as expected, the costs of monitoring the outsourced service are greater than expected and we feel the quality of service would be better if we had more control over it.

As a result, outsourcing/insourcing has developed it's own cycle.

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Why even have it?

by blah029384 In reply to It's here to stay

We have some hardware that their tech support is outsourced to India. After trying to get help from them on various separate occasions, I have to wonder why even have tech support if it is going to be outsourced? I usually couldn't even understand what the "tech" was saying or their solution did not fix the problem, if the solution was even pertinent to the problem to begin with.

So I guess my thoughts on outsourcing is: Why waste your money? Instead of outsourcing, just nix the department completely. You'll save money and get the same results.

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What about national security?

by ddasilva In reply to Thoughts about the offsho ...

I am employed so I don't have sour grapes about the issue. As a Marine veteran and one who has worked in the industry for 37 years I can't help but consider the security implications of offshoring. Whenever I have been employed by a company that did work for government(such as EDS and Bendix field engineering) I was subjected to a background check. Now we are just providing all of the technology that has separated us from the rest of the world to anyone anywhere who can spell C? We wouldn't provide nucleur weapons to them but we will hand them whatever they need to know about our economic infrastructure? WHY?So a few greedy share holders and executives can fatten their wallets?

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