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Thumb drives Requiring admin rights

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17 replies

by tckierl

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I have just received a shipment of new gateway laptops and after loading a standard xp load it is now asking for an administrator to long in and install every thumb drive that is connected. Has anyone ever run across this problem before? Please give me any ideas you may have i have tried everything i can think of.

17 replies

by seanferd

You can search within your computer model for the exact error phrasing. I get too many or no results for "install thumb drive" without and with the quotes, respectively.

Be aware that their site is moving in the near future (although they'll probably keep a re-direct in place).

You got brand new systems- hit 'em up for the info by site email or phone if a search turns up nothing.

That is probably a security feature, and it's a good idea. Can't an admin install the drives and then give the users permission to connect the drives if necessary?

by seanferd

and just use files off the drive anyway. Tried it?

by tckierl

I called gateway and got transfered to 6 different people and none of the has ever heard of it before. thanks for the idea though.

by seanferd

Just thought if you had more specific info than I did...

Good luck. I'm about out of ideas.

by ic-it

Image? Sounds almost like a Reg edit, Gpedit, or GPO.

Unless your running the dreaded Vista. :-(

by seanferd

All those things have junk on them - extras or U3 stuff that makes it look like a CD to the system. May want to clear off the thumbs and delete any inf files installed by them on the laptops.

by tckierl

I have tried both plain thumb drives and U3 thumb drives and you get the same responce for both. The only differance is that the U3 thumb drive needs the admin password typed 3-4 times compared to once per plain thumb drive.

by tckierl

No it is straight off the same xp cd we use on every model of computer we get to make our images.

by seanferd

I came across this stuff, but some is Vista-related. Just what I found at MS.
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windowsxp.hardware&tid=defdc4bd-fb27-4bdf-88d8-abbe9c3ed570&mid=6da4759a-9383-4ddd-9140-b65f9e05fd58&cat=en_us_e5435470-8fe7-4dec-9aaf-15d84c2bd21b&lang=en&cr=us&p=2

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2001172&SiteID=17

https://forums.microsoft.com/TechNet/ShowPost.aspx?PageIndex=1&SiteID=17&PageID=1&PostID=1254561

by tckierl

Has anyone heard of any registry keys that may have to do with rights when installing thumb drives? This problem is with both plain normal thumb drives and U3 drives.

by seanferd

see the "Just found this" post. Try the commands. If it doesn't help, see the links.

by tckierl

Tried running the comands and got the same results. I found the link earlier before posting. Thanks for all the help right now i am on hold with gateway way again i will let you know if they can help this time or when i find the fix.

by av .

We have HP desktops/laptops and it happens to us occasionally with some brands of thumb drives. I usually end up having to install it as admin or give the user temporary admin rights.

I haven't found the answer to this yet because the problem is sporadic, but it doesn't just happen on Gateways.

AV

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