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Thumbnail views disappearing

By Patrick Horn ·
I have a couple of Win 2K machines that have thumbnail views enabled, put do not get the view when the folder opens. You have to click on the picture so it comes up in the little viewer. It Worked at one time and now it doesn't. This only affects some folders not all. Why?!?!

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by BFilmFan In reply to Thumbnail views disappear ...

I bet that you recently uninstalled Microsoft Photo Editor from Microsoft Office (XP, Win2K, or Windows 97) or perhaps uninstalled and reinstalled Office without including Photo Editor in the reinstallation process. In either case, you've lost your association between JPEG and .gif files and the now-missing Photo Editor application. To address the problem, you need to manually associate JPEG and .gif files with Microsoft Paint by editing the registry. Because this problem can occur with other graphic file types such as .bmp, I will make my explanation general.

To edit the registry data, you must navigate to the following registry location associated with each file type

where file_ext is the extension for the graphic file type in question (e.g., .bmp, .gif, .jpg, .jpeg).

In many cases, you might find that the ShellEx and/or {BB2E6...} subkeys don't exist. If so, you need to create them. Next, you must make sure that the value of the {BB2E6...} subkey is set to exactly the following data: {7376D660-C583-11d0-A3A5-00C04FD706EC}.

After you complete these steps for each graphic file type, you should be able to again correctly view graphic thumbnail previews. When you verify these settings or make changes, remember that JPEG files have three possible extensions by default: .jpe, .jpg, and .jpeg.

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by Patrick Horn In reply to

Thanks. Needed to edit the registry. MS article # 292499

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by drsysadmin In reply to Thumbnail views disappear ...

Ok... when you click on the picture, the "web view" shows you a thumbnail on the side - as compared to thumbnailing all your files. Go Up one level on the folder in question. Right click, choose properties and UNCHECK thumbnails. Open the folder. Go back up again, open properties, and check thumbnails. Then, open the folder again. Choose view, thumbnails and the folder will go back to thumbnail view.

As to what happened - sometimes the thumbs.db file gets corrupted or deleted - this process recreates it.

Dr. Sys

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