tips.exe Dr Watson Error - TechRepublic
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March 4, 2001 at 05:03 AM
cyvaquero

tips.exe Dr Watson Error

by cyvaquero . Updated 25 years, 4 months ago

I read an earlier thread about this problem but the answers pointed toward IE5.5 as the culprit. I have had IE5.5 running on one of the machine that I am receiving the error on for some time. The error did not show up until after Option Pack was wasinstalled. I have uninstalled and reinstalled Option Pack several times to make sure that it was not a fluke. After every uninstall the problem disappears and after every install the problem reappears.

Accompanying this problem are a couple EventLog entries, namely:

msbusmou could not be found
mssermou could not be found
msinport could not be found

This is by no means crippling, more of a nuisance, the machine runs fine after the Dr. Watson is acknowledged and Tips even runs fine when I open PWS.

My question is, is this an issue for Option Pack, IE5.5, or both when combined? What is the patch or fix, without uninstalling one or the other (the obvious, easy answer)?

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