My company battles spam on a daily basis. We have a spam filter already bought & paid for that we can implement at the enterprise level HOWEVER we are not allowed to implement it. The way management wants to work with this issue is to have each user construct rules in their mail client to move the mail to another folder & then delete the contents of that folder. Their reasoning is that until someone from another department is willing to monitor the filtered mail at the enterprise level we don’t want to take up the IT staff time to do it. My thought is that it does not need to be monitored on a daily basis. The filtered mail could be kept for some length of time and mail could be released upon request should it be filtered as a false spam positive. How are other companies dealing with the filtered mail? Is it being monitored by someone on daily basis or not monitored at all? In reality, we are taking up more time teaching people how to set up rules than it would be if we were monitoring it…
Thoughts please….
