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  • #2165627

    Toner cartidge suddenly not compatible for HP F380

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    by zoromak ·

    Hey there,
    Has anyone had this problem. I use a HP F380 all in one and have had the printer for a couple of years. It’s never skipped a beat, however, right in the middle of printing invoices it has suddenly decided hat the toner cartridge is not compatible. I’ve previously used both genuine HP and cheaper versions. Currently I have a cheaper version but I’ve used these before and never had an issue. Can anyone help me?????????

    IT challenged

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    • #2766716

      Clarifications

      by zoromak ·

      In reply to Toner cartidge suddenly not compatible for HP F380

      Clarifications

    • #2766711

      Could be that

      by w2ktechman ·

      In reply to Toner cartidge suddenly not compatible for HP F380

      the printer needs a good cleaning, or the cartridge is wearing out

    • #2766709

      Here I think you’ll find the issue is the actual Cartridge

      by oh smeg ·

      In reply to Toner cartidge suddenly not compatible for HP F380

      Many HP Printers have a Circuit Board in the Cartridges which holds a date. Once this date is passed the unit will no longer work with that Cartridge and the solution is to replace the cartridge with a newer one.

      With these HP Products it’s not a cleaver Idea to hold stocks of replacement Cartridges because of this problem. This may be a better link to this issue however

      http://www.hojohnlee.com/weblog/archives/2005/02/27/how-to-reset-hp-ink-cartridge-expiration-drm/

      Col

      • #2766708

        That does not sound like the issue

        by w2ktechman ·

        In reply to Here I think you’ll find the issue is the actual Cartridge

        oh smeggie :^0 :^0
        If it was a date thing it would just stop working all together. Besides, from what I understand, HP stopped that practice and has recalled most of the cartridges that were preset.
        The likely problem, since it is a refill, it is a used cartridge. Who knows how many times over. They do wear out.

        • #2766706

          Could also be that the Ink Tank Waste Counter

          by oh smeg ·

          In reply to That does not sound like the issue

          Has reached it’s limit and needs reseting but then they do not stop part way through a Document they always stop at the end of a page.

          But maybe here I’m not understanding the actual question as asked by the OP. 😀

          But it could just as easily be the Date Issue particularly if large stocks are kept and not correctly rotated. What was supposed to happen and what has happened here may very well be a completely different thing. :p

          Col

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