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Toshiba can...

By Ironspider ·
<insert object here>

My SO bought a new toshiba laptop, the speakers started crackling 2 months in, sent it in for repair. It came back, speakers still crackled. Sent it back again. It came back, speakers still cracker AND they reformatted it this time without permission. Called toshiba today, was told that it's not their problem that they reformatted the computer to correct a hardware issue. I AM LIVID.

I started calling Toshiba in the US and started sourcing people out of the company and living up to the infamous and feared Headhunter reputation. I've already managed to get 9 people looking at other positions. As I've said in the past, I hate recruiting in IT, but now it's personal.

As a side note, as long as I'm looking in IT, if there's anyone out there that's looking, I'll take the time to interview, if not, no big deal.

On the plus side, I just made a placement for $6k.

Message was edited by: beth.blakely@...

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Something to check

by CaptBilly1Eye In reply to Toshiba can...

I realize you opened this as a Discussion rather than a Question. But I thought I'd pass this along anyway.

Assuming it is not a driver issue...
this is worth a try:
Adjust the sound hardware acceleration.

there are two places to try -

1. Start - Run - type 'dxdiag' and hit Enter.
2. On the Sound tab, move the 'Hardware Sound Acceleration Level' slider bar to the far right and then one notch to the left so it reads 'standard acceleration'
3. Click Exit and test them out.

Primary place -

1. Open Control Panel and dbl click 'Sounds and Audio Devices'
2. Click the Audio tab.
3. Click 'Advanced' in the Sound Playback section.
4. In the Hardware Acceleration section, move the slider to the right (try it all the way to the right first).
5. Click Apply and test the speakers.

additional note: a Toshiba Qosmio that we had in our lab had a speaker **** after it was three months old. This happened without the volume level ever higher than half way. So maybe it's a flaw they don't want to admit.

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No offense

by Ironspider In reply to Something to check

but i've tried that and every other possible way to resolve it SW wise. But it's definately a HW issue as the speaker does nothing but crackle.
I posted this in the discussion because it's more of a rant than a question. At this point, we're ready to take this laptop and shove it up the Regional Sales Manager's A$$.

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Worked for Me!

by MrParrot In reply to Something to check

Thanks for the advice. I had a on-going headache caused by noisy speakers on my Toshiba Laptop. Your suggestions fixed it.
After setting the DirectX slider at the half way mark, only only had to move the sound driver slider one notch to the left.
SOUNDS GREAT NOW!
FINALLY!
Thanks again!!!!

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Oooooh! You're so BAD!

by TechExec2 In reply to Toshiba can...

.
Revenge is a dish best served cold. :^0

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Does <can't be bothered checking> the Tosh have...

by OldER Mycroft In reply to Toshiba can...

an in-built webcam?

If so, maybe the o/s spotted your over-inflated EGO and just gave up the ghost!

Have you tried running the laptop with a bag over your head?

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