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toshiba laptop ran out of power

By Jan. ·
I have a toshiba laptop that ran out of power on its own. When I charged the battery for about 20mins and turned it on I had 2 choices and neither of them helps.

when I boot it hangs to the windows logo (progress bar stuck).

What should I do ?

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2 things...

by boxfiddler Moderator In reply to toshiba laptop ran out of ...

Fully charge the battery - I find it unlikely that 20 minutes will provide a full charge.

Try running on AC power.

Do either of these make a difference?

In future, post your questions in the Questions Forum (Ask a Question, not Start a Discussion). You are more likely to get the answer/s you need there. And when someone gives an answer that is helpful, please remember to mark the post as helpful.

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fixed

by Jan. In reply to 2 things...

ok charging the battery fully fixed it, thanks for your time/reply.

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