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Toshiba laptops and SMS

By jsweber ·
Has anyone ran across any virtual keyboard errors with SMS on Toshiba laptops...?

Here is the error I'm getting....

"The device driver for the SMS Virtual Keyboard device is preventing the machine from entering standby. Please close all applications and try again. If problem persists, you may need to updated this driver."

We are using the MS driver for this and not the Toshiba one that the MS KB states....

Any Ideas...?

TIA,

Scott

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Toshiba laptops and SMS

by JoshuaJ In reply to Toshiba laptops and SMS

I have a site with several Toshiba laptops running SMS 2.0 SP1 without any keyboard problems.

What is the OS on the laptop? Maybe change the power saving features on the notebook?

Do you remote control those PC's? using the SMS remote controltool? Maybe that, when installed on those laptops is causing a problem. Try changing the config under the SMS administrator and NOT load the remote control tool.

You could try SP2 for SMS 2.0, I have not loaded it in a production system yet, but seems to be fine in most testing I've done.

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Toshiba laptops and SMS

by jsweber In reply to Toshiba laptops and SMS

But isnt the remote control tool based on server wide permissions... (i.e turning off will turn off everyone's..)

just an idea...

thanks for the answer

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Toshiba laptops and SMS

by jsweber In reply to Toshiba laptops and SMS

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