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Toshiba Satellite L745-S4310

By Scaventech ·
Long time client of mine came to me with his Toshiba Satellite L745-S4310 and a crashed hard drive, long story short I installed new hard drive and upon power on started getting CMOS power on password screen. I need to get this removed so I can finished this install, any help would be appreciated.
Thank you.

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You will have to contact the client, or Toshiba customer support.

TR members do not assist in password recovery or removal. Do not respond to this thread.

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

If you have a legitimate need to circumvent a password scheme, please contact your local computer repair store or the vendor for the software/hardware and request their assistance. E.g. Windows XP password recovery/removal issues should be taken up with Microsoft's technical support, Phoenix BIOS password recovery/removal issues should be taken up with Phoenix Technologies, hard drive password recovery/removal should be taken up with the manufacturer of the hard drive, etc...

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I suppose you could always ask your Client for the Password

by HAL 9000 Moderator In reply to Toshiba Satellite L745-S4 ...

But if they didn't set a password on this one is one of the Toshiba NB that has a tendency to set it's own Password and if that is the case you need to take it to a Toshiba Service Agent for them to clear the Password. Unfortunately this is a common Toshiba Issue and just changing a HDD doesn't cause it to happen.

Unfortunately Toshiba doesn't share the fix for this issue with their opposition so they get all of the repair work.

Col

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